Spotlight: From Unorganized to Organized Inspections with Tap Report

Name and position

Olivia P., Assistant Property Manager, Dream Property Management.

What do you use Tap Report for?

We use Tap Report for a variety of inspections including:

• Maintenance and security checks of mechanical and fire/safety equipment;
• Meter readings such as tenant water & gas consumption;
• Sanitation and washroom inspections;
• Property inspections such as security patrols.

How has Tap Report helped you manage your inspections?

It organized what is being checked, where, how often, what is missed and what needs attention. We can add descriptions, notes & photos for each of the inspections and it creates a history of completed work. Data is at our fingertips and not on voluminous separate paper sheets, with unreadable handwriting — thus, we can make better and timely decisions given the organized data we have.

How has Tap Report helped with staffing oversight i.e. identifying training needs, opportunities for recognition, conversations with staff etc.?

Tap Report has opened dialogue with staff on how to attend to matters faster. Staff like that they can see clearly, in an organized manner, everything that they do and check daily. They also like the usability of the solution, allowing them to easily input information and access it when needed.

Do you review inspection results with staff? Have these insights improved inspection results?

Yes, we've improved the inspection questions in the TAP tags, as per staffs' suggestions. Tap Report has organized their inspections and helped them not to miss key areas. They've shown enthusiasm in seeing the reports, inputting notes/photos, and how organized everything is. What seemed to be a complicated inspection mess before, is now an organized workflow with Tap Report.

What do you like most about Tap Report?

Timely data and reporting, with notes and photos — this results in faster action to fix problems, and quicker, more accurate decision making. I like that reports and data input are completed digitally and not through paper, thus description and historical data of each item are readily accessible.

What do your staff like most about Tap Report?

• Easily perform inspections with the ability to add notes and photos on the Tap Report; scanners or personal cell phone;
• Elimination of paper logs;
• Handy, timely and organized historical data that we all value.

About Tap Report

Tap Report is a Canadian software company that provides a digital solution for managing workplace inspections, safety compliance, and operational reporting. It replaces manual processes, such as paper checklists and spreadsheets, with a mobile and web-based system that allows teams to complete inspections, capture data, and generate compliant reports.

Through an easy-to-use interface and automated workflows, Tap Report helps ensure that inspections are completed, deficiencies are categorized and tracked, and issues are escalated efficiently to the right people. It also offers analytics, customizable reporting, and integrations that helps organizations improve safety, compliance, and operational performance.

For more information, visit tapreport.com or contact us at customerservice@tapreport.com.